Oyo Rooms — staff behaviour and policy

Address:

Lucknow, Uttar Pradesh, 226010

I made a booking on 16th june with booking ID- NDKF5417. Before check in i contacted the customer care and asked that the booking is for a couple but due to some reason a friend of ours is also going to stay there. I was being told that you have to pay the difference amount for the third guy and you can check in. Two people reached there by 6 pm and checked in. I reached at 8 pm and the manager denied that guests are not allowed and we can't let you check in even if you pay for the third person because oyo rooms doesn't allow 2 female and 1 male in a single room. He told me it's written in the policy. There is no such thing written in the policy that oyo doesn't allow 2 female and 1 male, it is just verbal. I haven't received any mail where this policy is written and I have checked it on the site as well.

I told the manager I'll check out the room without paying if he can't show me policy.
So the manager threatened me if you leave without paying I'll call the police right now.
I checked out at 8:30 paying for the whole room.

My concern is firstly, I want see where is this policy mentioned that 2 female and 1 male are not allowed in a single room when there is option for three person in a single room? Secondly is this the staff behavior of managers of oyo, threatening us to call the police and behaving like he owns the hotel?
The managers of oyo doesn't know how to speak with girls? My friend told the manager that the room is not even worth, so the manager said "ma'am aapne to discount me karaaya hai 2100 ka". These are the words of oyo managers.

I want a full refund for the room I have booked and not even stayed there paying the full amount because of some policy that is not even written anywhere and the manager also doesn't know where the policy is written. I want to see where this policy is mentioned while booking a room. I want a strict action against the manager(Manoj Mishra) for his behaviour issue. Please look into my request as soon as possible.

Thank you,
Prabal Tripathi.