[Resolved]  Oyo Rooms — stay at oyo

Deprived of the basic promises made by your team with respect to cleaner linens and cleaner washrooms.
I checked in oyo 2308 hotel crown on 02.08.2019 and checked out on 04.02.2019. The condition of the room was pathetic and after raising a concern with the reception manager, there was no proper help provided.
Not at all satisfied with the service.
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Sep 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
OYO Rooms Customer Care's response
Hi Guest,

We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our mission. Please provide us your booking ID / contact details so that we'll assist you further.

Regards,
Team OYO
Complaint comments 

Comments

Booked room at Golconda Inn, Hyderabad, Booking ID AEOM3785 under OYO 28743 Golconda Inn and requested room from 24th 7 am. Reached 7.30 am 24th July room is not available and booking is cancelled. Rebooked and taken the room and paid Rs.1200 in cash. Rs.898 which was paid earlier will be refunded. Not received as yet. Samuel. Mobile [protected]

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