I stay in hotel on 1jun 2019. The hotel was very bad hotel staff where threaten me and said you have to give me 1000 extra after paying total amount of room when i ask why i have to pay they said these are extra charges when i refuse them to pay then one of the staff member start abusing and forcefully taken my cell phone and give 5rating to itself and then they said give money otherwise you will not able to go out then i have to pay and i have complain multiple time in oyo but no response kindly help me out
Hotel name-oyo12677 vinayak royal palace c block 165 sec 71 noida
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Jul 11, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.
Regards
Team OYO
Jun 04, 2019
Updated by vaibhav ayadav my contact detail is [protected]
booking id is DJTX8392
i have called multiple time on your customer care number but no response
totally frustrated
i need my money back and tell me what action have you taken against them
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contact number -[protected]