[Resolved]  Oyo Rooms — still after 15 days no money received

Address:5,south tank street, Kadaperi, Tambaram sanitorium,, Chennai, Tamil Nadu, 600047

Hi mam/sir,

Booking id:rpax9427

I booked room through oyo app in august 11 (Sunday).
Hotel name: mk hotel
Location: thirukazhukundram, chennai
I am paid amount through online. I am went to hotel... The receptionist told me we have no relationship with oyo rooms.. We cancelled relationship with oyo rooms... So, we are not able to stay the hotel.. But i already pay the amount..

So many times call to oyo customer service.. But no one take any action i am very disappointed in these actions... I have fear to booking hotel through oyo app...
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
OYO Rooms Customer Care's response
Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.~Avi
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information