[Resolved]  Oyo Rooms — still not satisfied from oyo 10068 hotel rathna.

Address:1095 / 2A , Vishwalaxmi Multi Complex, Opp. Osho Hotel , Mirajkar Tikti,, Kolhapur, Maharashtra, 416012

Dear sir/mam

First thing is when im choosing hotel from oyo site every time im selecting for 3+3=6 guest hotel for two room (3 person in each room), now i dont know where mistake when i confirmed booking in hotel oyo 10068 hotel rathna, i shure im selecting two room and 3+3 guest, but when i reach in hotel as per shedule, the manager told me first u pay balance amount along with checkin, i say ok, immigiae i piad balacne. And then he told u have selecting only 1+2 = 3 person in two rooms, how can he??? He demanding more money to stay 500/- per person

Se we are on family tour, we request him this is only somewere mistake to select person but he never

Now the hotel report

Very very very poor quality hotel

All taps in bathroom are likage or not workig properly

One of tap in wash basin (Right side) comes in my hand

Bothroom door very dirty and below side of door in damage

How can u suggest this type of hotel

So we deside to leave room immidiately within 24 hour we left this room

For this all kind we trying to call ur all support no. We cant reach ther

We are booking for two days, but we left in one day only

So this is my humble request for refund one day fare

And request to oyo team this payment cut from hotel team and return us

Sunil nagaonkar
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Jun 27, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 11, 2019
OYO Rooms Customer Care's response
Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ
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