[Resolved] Oyo Rooms — still not satisfied from oyo 10068 hotel rathna. | |||
Dear sir/mam First thing is when im choosing hotel from oyo site every time im selecting for 3+3=6 guest hotel for two room (3 person in each room), now i dont know where mistake when i confirmed booking in hotel oyo 10068 hotel rathna, i shure im selecting two room and 3+3 guest, but when i reach in hotel as per shedule, the manager told me first u pay balance amount along with checkin, i say ok, immigiae i piad balacne. And then he told u have selecting only 1+2 = 3 person in two rooms, how can he??? He demanding more money to stay 500/- per person Se we are on family tour, we request him this is only somewere mistake to select person but he never Now the hotel report Very very very poor quality hotel All taps in bathroom are likage or not workig properly One of tap in wash basin (Right side) comes in my hand Bothroom door very dirty and below side of door in damage How can u suggest this type of hotel So we deside to leave room immidiately within 24 hour we left this room For this all kind we trying to call ur all support no. We cant reach ther We are booking for two days, but we left in one day only So this is my humble request for refund one day fare And request to oyo team this payment cut from hotel team and return us Sunil nagaonkar Was this information helpful? | |||
Jun 27, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 11, 2019 OYO Rooms Customer Care's response Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ
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