[Resolved] Oyo Rooms — stolen personal property | |||||
Investigative team, Dated 22nd oct'18, i had a booking at oyo 7742 the hotel marina for 1 classic (2x) room for 1 night only, on booking id: jyhm9640 During this period of stay, 1 brand new shirt went missing. I had worn it while checking in and it was the only piece which stayed out of the bag during the night minus the joggers i got into for the night, following morning i left for work, depositing my luggage with the hotel staff. Even after filing a complaint ticket with oyo, the issue was not looked into thoroughly and was closed after a short call with the manager, who himself Very apparently here a hotel staff, has taken undue benefit of my diverted attention. Possible resolution, find the staff involved with cleanup of the room and penalize him or reimbursement of an approximate amount of the shirt that i've had to suffer the loss of, which stands at appx rs. 2625/- Piece of clothing details :- formal shirt, royal blue, size 39, satin finish. Please look into it. Appreciate a speedy resolution. Regards Manish kumar So (Dabur india pvt ltd) Was this information helpful? | |||||
Dec 27, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 26, 2018 OYO Rooms Customer Care's response Dear Guest, We are intensely sorry for your discouraging experience. Our concerned team will get in touch with you shortly and help you in the best way possible. Regards, Team OYO | |||||
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