[Resolved]  Oyo Rooms — Substandard hotel and pathetic service

Address:	122001
Website:	www.oyorooms.com

Dear Oyo. You have cheated me. I was given Room-304 at Season Four residencies-Thiruvanmiyur-Chennai] on 17-Nov-2015 for the booking MTGC0427. It simply did NOT match the high standards claimed by you. The following were the list of problems I encountered. 1. There were ugly stains on the walls 2. Poor acoustics [ It was possible for me to hear every word spoken in the adjacent room. Corridor noise could also be heard inside the room] 3. No Wifi 4. No lift [I was given a room on the third floor and had to take the stairs several times] 5. Breakfast offered only after 8:30 AM [For a working professional like me, 8:30 AM is VERY late] 6. No attached restaurant 7. Broken door stopper 8. No trashcan in the bathroom to dispose of the tissue papers 9. Slippery bathroom flooring 10. Uncleared trash in the corridor [Food leftovers left outside the rooms had not been disposed of in a timely manner] I contacted you on 19/Nov and you agreed to revert back to me after your investigation. I have not heard back from you. I want nothing less than a full refund for this third rate experience. -Prakash