The location of hotel gave us a shock, as it ws inside a shopping complex. Though the hotel staff ws cooperative, but their hospitality ws lost in d stinky n congested environment. The experience worsened when coincidently we saw soiled blanket. In morning, d breakfast ws claimed to b complementry but we paid it by our health as both o[censored]s had upset digestion thru out d day.
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Aug 12, 2017
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
OYO Rooms Customer Care's response Dear Sumit,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
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