Oyo Rooms — The stay was a nuisance

I just booked the hotel for 3 members for a 12 hours stay for taking rest. My room was swamped with water during night and my bags/dresses got fully wet. We had no sleep all night and the service was bad. Not sure how water entered our room but the stay was entirely ruined. I wasted 3000 rupees for a ### room.
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Hi, we would want to take care of this immediately and assure necessary action will be taken. Please provide your booking details for us to check and revert. ~Dia
Pulzie's [Complaint's author] reply, Oct 12, 2021
Hello, here's my booking ID - O3FM1260. I would like to speak to someone regarding this issue and while oyo customer support is always available for new booking, I couldn't get hold of anyone to talk about my issues. My registered mobile number is 9566337712. Please revert at the earliest.
Pulzie's [Complaint's author] reply, Oct 16, 2021
Can I get an update please?

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