I booked 3 rooms at hotel aavaas at puri for 3 nights in december '19. I booked those rooms on 23rd july. The confirmation email was generated. I arranged the train tickets, car hire, other arrangements all are done. Now they are telling me that my booking was cancelled due to some technical problem and i have to book freshly. The charges for the rooms are raised now 5 times.
1) how can they do this breach of trust?
2) aren't they supposed to offer me a substitute staying option before cancellation?
3) why i should suffer for the internal problems of oyo?
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