[Resolved]  Oyo Rooms — they have taken money from me for cancelling because of their mistake

Address:

Munger, Bihar, 721306

I booked one hotel in bhubaneswar for 1735 and then it was showing extra 400 you have to pay, so i have to cancel that. Then same hotel i booked in 1689 and upon reaching property the property manager told they will not received prepaid. You ha e to cancel. So i cancelled it again. So total 3424 they took from account. After calling again ana again to the customer care they are saying they will resolve but not doing a single thing. They are saying the payment is not showing in their system. I will add one image of payment to them.