Oyo Rooms — third class service after receiving 100% payment | |
Booking ID YEZR7241 I have booked the room showing ac facility and free WiFi and queen sized bed after payment I received mail which differs from the what is shown at the time of booking I request you to provide the service as promised by oyo at the time of booking before payment I have called the customer care and my call continued for approximately 1 hour And the executive disconnected the call stating that the issue is resolved but the issue is not resolved at all Hotel manager demanded extra RS 800 for ac room where as I have already paid RS 2400 to Oyo rooms 100% advance two attachments are attached for your reference First attachment is of oyo 38733 the sai palace which I have booked and it clearly shows ac tv free WiFi queen size bed etc While the other attachment is for reference of spot on 40475 star lodge which clearly shows non tv non ac non WiFi and queen size bed I request once again to provide the service as promised by oyo at the time of booking Was this information helpful? | |
OYO Rooms customer support has been notified about the posted complaint. | |
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