[Resolved] Oyo Rooms — Ticket closed without processing refund.

[Resolved] Oyo Rooms — Ticket closed without processing refund.

Y yashlohiya from Noida, Uttar Pradesh Oct 5, 2022 Oct 9, 2022 This thread was updated on Oct 9, 2022

Firstly they falsely marked my canceled booking(canceled from company end) as a successful stay. Then upon reaching out and waiting 1 hr on hold they sent an email saying that they have initiated the refund. Now it has been more than 22 days and they are not replying and the ticket status is shown to be closed. Booking id XHDS6982 Ticket id [protected] +1 photos Was this information helpful? No (0) Yes (1)
Oct 13, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 09, 2022 OYO Rooms Customer Care's response Dear Yash, We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon. Regards, Team OYO
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