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Oyo Rooms — Ticket ID: [protected] | Ticket Type: Chat Escalations | Resource ID: VW7R8307 | Resource: Booking Reference Number Twitter || Esca

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I have booked the hotel in Lonavala with booking id: ID: VW7R8307 with my mobile
I would like to modify this with 3 rooms, however there is no option to do that. Contacted the support team they said to cancel it and rebook again.
Support team said to you will get 100% amount return, not in app it is showing as Cancellation charge as 100%.. no amount will be refunded.
Again I have booked the same hotel with 3 rooms - WVH66914
trying contact all the ways through phone call, OYO assist, email - no response till now.
It's been 5 days. no response yet.
Ticket ID: [protected] | Ticket Type: Chat Escalations | Resource ID: VW7R8307 | Resource: Booking Reference Number
Twitter || Escalation || #8260111 -VW7R8307
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Dear Guest,

We regret the inconvenience caused. As checked your concern is already registered with us and our concerned team is working on it. Please be assured that it will be resolved at the earliest.

Regards,
Team OYO
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