Oyo Rooms — Total nightmare, cockroaches, leakage, paints hanging from the ceiling, staff at the front office not helpful.

Address:	Mumbai City, Maharashtra
Website:	www.oyorooms.com/3798-budget-hotel-miramar-beach-road

I did a booking for my aunt (62 yrs) and uncle (58 yrs) through oyo, checked on oyo site and found the option of hotel miramar, so i did a booking for them from 27th august to 31 st august and i did full online payment of 6496.
Payment status ₹ 7996
1500 discount
6496 paid
My aunt and uncle reached at 2 am on 28 th morning, they gave them a room as they entered they found paints were hanging from ceiling, basin was filled with water. They waited for next morning and asked change of room, they shifted them to another room and they just thought to take some rest they were welcomed by all cockroaches coming out from the sides of the bed, roaming the entire floor, inside the cabinet after informing them they sprayed hit around the room. My uncle and aunt left the hotel on 29 th. This was the experience they had with oyo and with hotel miramar