[Resolved] Oyo Rooms — turns off when consumer is in trouble

Marina V

from Delhi, Delhi

Address:

Thane, Maharashtra, 401202

Oyo team is very irresponsible and a pathetic management
We booked a hotel in jodhpur and when we reach the hotel they say due to less rates they can’t give us the room
We r tourists and now stranded in middle of nowhere
When contacted to customer care about they say we’ll return ur money
What a great answer
Now tell me where should i roam in this new city with my 3 year old baby to find a new hotel?

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Sep 1, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

OYO Rooms Customer Care's response We apologize for the inconvenience caused. We at OYO make sure that guest is our top priority. Please do help us with the booking ID so our concern team will get back to you at the earliest.

Regards,
Team OYO