[Resolved]  Oyo Rooms — Unethical behaviour of the receptionist

Address:	Bangalore, Karnataka, 560034
Website:	booking id : GZQX9016

I booked a room in oyo rooms 313 koramangala 100ft ring road on 8th july 2017. I went for check in at around 9:45 am and the receptionist told me that you have to pay 30% extra at this point of time and the rooms are available. Up to this point it was fine but the receptionist told me to come back at 10:30 am because at 10:30 am i did not had to pay extra charges. Now if i go by the rules of oyo rooms if i check in at 10 am or after 10 am it is not chargeable. At that point of time i did know this rule and the receptionist also provided me with wrong information due to which i had to wait for around 45-50 mins for the room. Now my concern is that if the receptionist was not sure than i should not be provided with the wrong information and i had to face certain problems because of it. Now i want some actions to be taken because it was because of them i had to wait for a long time.
Apart from this i have a query "suppose a room is booked for 2 or 3 people so is it necessary that all the 2 or 3 people have to show their id proof or id proof of 1 person is enough?"
I want an answer for my complaint as well as the query as soon as possible.