[Resolved]  Oyo Rooms — Unfair charging

Address:

700 052

Dear sirs,
In the month of june, 2016 i booked oyo room at hotel jagdamba at rly. Rd., katra. Booking for two was from 06.10.2016 to 11.10.2016. Booking no. Was glbp2671. The charge rs.5245 was paid then and there online. Booking was for two, my wife and myself. Later on my son joined form bangalore and stayed with us in the same room. When asked about the rate for the third occupancy the hotel did not speak out a definite manner. We thought they would charge reasonably. They did not provide any extra bed or any other requirement. My son slept on the sofa couch. But at the time of leaving on 11.10.2016 we were charged at the current rate of oct., 2016 and we had to pay additional rs.4500. Logically we might require to pay a certain amount for third occupancy, or at the current rate for additional occupancy multiplied by no. Of days. The hotel nor your office was convinced to our request. If i had to pay at the current rate for all the days of stay why i booked in the month of june, 2016!
I would never stay at oyo hotels in future nor would advise anybody to do.
A. K. Chanda