[Resolved] Oyo Rooms — unknown charges applied in invoice

Ishan88

from Delhi, Delhi

Address:

New Delhi, Delhi, 110085

I booked hotel from oyo and on the day of checkin on 7th jun, i was denied check in and then shifted to another hotel then again denied check in second hotel. Then was shifted to 3rd hotel on the same day that was way below the quality that i booked originally.
Moreover in the bill generated they put in extra amount of 6000/- rupees as other charges which they dont know about.
My registered no with oyo is [protected]. Dagu

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Aug 11, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

OYO Rooms Customer Care's response Dear Guest,

We apologize for the upsetting experience. We are getting it checked.

Regards
Team OYO

Verified Support

Jul 09, 2019

OYO Rooms Customer Care's response We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Verified Support

Jul 09, 2019

OYO Rooms Customer Care's response As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future