[Resolved]  Oyo Rooms — Unprofessional behaviour from customer care

Address:	560100
Website:	www.oyorooms.com

I booked a hotel in coorg via OYO room, i faced so many issues in hotel provided by OYO (Kanika International). I complaint the same via OYO customer care approx 3 times but always they put my call on hold for 15-20 minutes but no solution after that.
In Kanika international Hotel, room was terrible, so much chimney noise coming into room as chimney pipe was just outside the window. Bathroom was not properly cleaned.
In their Restaurant, available at ground floor, they are serving Drinks and wines to customers.
No proper breakfast in morning, they are taking from outside lorry and serving inside hotel that also u have to wait for at least 45 minutes.

Same i compliant to OYO regarding this after check out to hotel, OYO said they will investigate and will call me and provide compensation. After 2 days i got call from OYO and they accepted that whatever problem i claimed it was true, so OYO was providing me compensation of 300RS, that i refused.

OYO experience was too pathetic for me, after complaining and accepting their fault by hotel and OYO, they are providing peanuts to me. moreover still that hotel listed under OYO.

OYO making people fool and claiming that they are providing customer satisfaction, they did not solve my problem while i was in hotel and moreover in the name of compensation they are throwing peanuts of amount to me.