[Resolved]  Oyo Rooms — unprofessional environment at our hotel

Address:Bhopal, Madhya Pradesh, 462016

I booked a oyo hotel in bhopal named vijay palace. But as my friend reached there, the place was full of smoke smell. When she asked about it to the worker in the hotel, he replied very straight that he has smoked a cigarette. The place was so much smelling and the workers were very unprofessional, as a result of which my friend had to find another hotel in the night in which she faced so much difficulty. I want my complaint to be considered as it is very difficulty for a female to find another hotel in the night.
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Jun 27, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 26, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
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