[Resolved]  Oyo Rooms — unsatisfactory service and no response and refund initiated

Address:	403802
Website:	WWW.OYO.IN

1. i had booked one home studio room on oyo at goa on 10th to 11 sep 18 with oyo id ujgf3205.
2. as i entered in the room it was too much dirty and contained too much smell of waste food as well as bed and toilets are too much untidy.
3. i had complained and shared photo at same time to oyo captain, and he responding me at night 2 oclock and suggesting me to shift to another property which was 4 km away from the location.
4. the apartment which i had booked was in remote area and no transportation facility was available there.
5 in view it was a inappropriate suggestion and unresolved issue.
6. i was not able to sleep whole night and early morning 5 am as i get transport i left the room
7 i had called next day to oyo care but they are just saying sorry for the trouble, but that is not satisfactory reply for me as i was the sufferer of the issue.
8 now i demand total refund of the booking, as well as apology letter from the firm for the inconvenience i faced due to the above reasons.