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Oyo Rooms — updation of my booking without any intimation at the last moment

My booking id - mbey5761
Name - anuja p
Mobile no-[protected]

I had made advance payment for my booking 7 days ago.. And on the last moment oyo mails me with booking updation with some other property without taking my consent..
When i try to reach customer care, they didn't have any solution to this..

I want full amount refund for this booking or want same amenities property as replacement for this..
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Complaint Status


[Feb 01, 2019] OYO Rooms customer support has been notified about the posted complaint.
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    OYO Rooms
    Customer Care Service
    Customer satisfaction rating
    79%
    Complaints
    4023
    Pending
    351
    Resolved
    3075
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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