I have cancelled the booking as the hotel manager denies to give room. Status of refund shows refund transferred but no UTR number is showing and no money is credited to my account. I am attaching he screenshot for reference purposes.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 28, 2022
Complaint marked as Resolved
Amount received
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
OYO Rooms Customer Care's response Hi Sande, we regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest and hence we would serve you the same. We have raised your concern with our team and they will assist you soon.~Team OYO
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment