[Resolved] Oyo Rooms — very bad facilities and rooms were different which was shown on oyo app

Faizaan Rehman Khan

from Mirzapur, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211002

Hello
I'm mohd faizaan i booked a room from your app in kanpur on 17th june at hotel maharaja palace but the facilities was poor.
I'm very disappointed as the room was different from the picture which was shown on oyo app.
Apart from these things power supply was very bad their backup system was poor atleast after 15 minutes they were giving backup.
Worst experience

Was this information helpful?

No (0)

Yes (0)

Aug 3, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2019

OYO Rooms Customer Care's response Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk

Related OYO Rooms reviews

View all 6582 OYO Rooms Reviews

Comments

Madhuragadade

from Mumbai, Maharashtra

Very bad experience
I booked hotel for 6th June, bt after reaching the hotel. The hotel manager refused to check in. According to him he has closed hotel listing from oyo.
I complained oyo customer care, they provided me another hotel at that moment.
After that I was not able to check in as well as the rooms were full.
Again I complained oyo customer care, they assured me that I will receive a call regarding refund. But till now I didn't received any call.

Now I called many times but call center does not support.

@Oyorooms
Booking ID ALVF5049
Booking ID TYMO0296