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OYO Rooms

Oyo Rooms — very bad service. want my amount refund.

Address:Rajkot, Gujarat, 360005

Booked home from oyo rooms. When i was reached at destination, nothing was working. I called oyo captain more than 10 times but didn't received any call. After that another person came at home and open home. I have recording and all proof. No purifiers working, no ac working, no water at home. Room was very bad. I want to refund my 4000/- rs amount. Hope you will help me to refund my amount.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
OYO Rooms Customer Care's response We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.
Nov 07, 2019
Updated by dhakanparik Booking ID=GCIZ2807, contact = [protected]
Verified Support
Nov 11, 2019
OYO Rooms Customer Care's response We are getting it checked on priority.
Nov 11, 2019
Updated by dhakanparik No. You couldn't do anything. I got your call from oyo manager. Very bad behaviour. You have to give me refund. Your person directly told me that they couldn't give me money refund.
Nov 11, 2019
Updated by dhakanparik Oyo person called me and tried to close my complaint and only 30% they gave me. But I denied to accept this offer. I have recording and all things. I want 100% refund. Cause I didn't get any single service from OYO. Even captain not received my call.
Verified Support
Nov 11, 2019
OYO Rooms Customer Care's response Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.~Avi
Nov 13, 2019
Updated by dhakanparik Still days I didn't get any response from oyo.
Nov 30, 2019
Updated by dhakanparik I never expect that https://www.consumercomplaints.in couldn't help me against oyo. No response from OYO person. But didn't get any help from your side. I want my refund amount.
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No. You couldn't do anything. I got your call from oyo manager. Very bad behaviour. You have to give me refund. Your person directly told me that they couldn't give me money refund.
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