[Resolved]  Oyo Rooms — very much disappointed with oyo system and want refund of my money

Address:Kolkata, West Bengal

I subhradeep ghosh oyo s regular customer faced a very bad expreience last week.. I mailed a couple of time but didnt get any proper response so am going to make a last mail..
I book an oyo on 18 th june in namans inn att kalighat kolkata..
I didnt noticed tht that hotel didnt allow local id holders.. So i reached there and faced a bad exprnce.. But as i payed my ammount before i didnt get a single penny back.. First of all i use namans inn with local id for many times but didnt know such rules before.. And i[censored] guys changed some policy u must say that to ur customers.. I am very dissapointed i payed 1610 rupees but didnt get a single money as refund.. That day i booked another hotel by cancelling it i faced lot more harrassment that i ever expected from oyo... I want atlst 1000 of my money back.. Please look after it

Subhradeepghosh
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Jul 29, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
OYO Rooms Customer Care's response
We really apologize for the trouble caused to you. Our relevant team will connect with you soon.

Regards
Team OYO
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