Oyo Rooms — very poor service and unprofessional approach shown by customer care executive
SaSanjay Sneh on Jun 7, 2019
It all about your customer care executive. They are very unprofessional and with less knowledge. I have stayed in your hotel metro star, karolbagh, delhi and room service is very poor. AC is not working, TV is not working, Shower is not working. What the hell is going. I am calling to hotel staff but they did not respond. One sentence, what the ###. Very dissapointed. I will never suggest to anyone for booking in oyo.
[Jun 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Jun 18, 2019
We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you.
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