OYO Rooms — very poor service and unprofessional approach shown by customer care executive

 
1 Review
India
 Sanjay Sneh on Jun 7, 2019
Hii,
It all about your customer care executive. They are very unprofessional and with less knowledge. I have stayed in your hotel metro star, karolbagh, delhi and room service is very poor. AC is not working, TV is not working, Shower is not working. What the hell is going. I am calling to hotel staff but they did not respond. One sentence, what the ###. Very dissapointed. I will never suggest to anyone for booking in oyo.

Complaint Status


[Jun 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jun 18, 2019
Hello Guest,

We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you.

Regards,
Team OYO.
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    Customer satisfaction rating
    78%
    Complaints
    2521
    Pending
    281
    Resolved
    1888
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - very poor service and unprofessional approach shown by customer care executive