[Resolved] Oyo Rooms — very poor service

Onkar Goyal

from Gurgaon, Haryana

Address:

Kullu, Himachal Pradesh, 175131

My booking id is nkta8160 hotel name is forest view home (Oyo 22069) at manali, booked 1 room for three days as: 31st to 2nd dec.in rs. 6532/- which i paid through online.

There is not electricity and water supply since i checked in, rooms service is also very bed, recived food at 11 pm inspite of i order it at 6 pm, no corporation from management as well.

I specially booked one extra matrix but i dont get anything...

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Feb 5, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Jan 03, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team Oyo