Oyo Rooms — Want the refund of my booking & comp. which I have done through Oyorooms and the misbehavior or fraud done to me by property owner

Address:Vansh palace, sector 45-c near guga mari mandir, gali no 13, Chandigarh
Website:www.oyorooms.com

Date of incident[protected]
timing - around 9:00 pm
client no. -[protected]
actually last night on 12 November i had booked a hotel named as "OYO Flagship 9599 Vansh Palace" around 8-9'o clock, so when i reached at location firstly property owner ask me to done the payment and submit id's so i have done the payment of 740INR. then he shows me room and when i saw the room it was in very worst condition not even that condition in which people can survive but in images its shown very neat and clean not even 1% like that and he said now you have to spend your night in it, if you want another so need to pay 2200INR. So when i denied i will not spend a single minute here and return my money, so he threatens me he gathered 3-4 boys and threatening me to beat and didn't return my money and say you can go do whatever you want i will not return your money now,
and also now i had checked he was marked it that we have spent the night there and marked checkout, kindly do needful i want my whole refund along with compensation for this such type of harassment which done towards me, then in night i have to find another property which costs to me 1400INR.
i want the refund along with this compensation as well
Booking Id: ETP84194
further i had taken the snaps of room and when i tried to click he locked room and asked me to leave i also have the voice recording of their behaviors, if you need i can provide further attaching the snaps and payment receipt, please have a look on attachments how a person can survive here the switch boards are coming out, life loss can happen...worst experience of my life
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OYO Rooms customer support has been notified about the posted complaint.
Nov 15, 2022
Updated by Divyanshu Katoch
no i didn't got any information regarding this, please check and do needful if you want to contact contact me on [protected] tomorrow my holiday otherwise need to contact through email or here
Nov 19, 2022
Updated by Divyanshu Katoch
please help over the case still not resolved contact no. already shared over the mail kindly find and resolve
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