Oyo Rooms — worst experience and cheated

Booking id - tpfx8603
1: booked 3bhk hotel shifted to another hotel with 10 bhk due to engine problem which has killed the privacy. Later the booked houseboat seen working carrying other passengers.
2. As per oyo terms conditions all meals are included in booking which they accepted after repeatative complaint. This caused harrasment.
3. Also in shifted houseboat one room ac was not working. So some amount should be refunded.
4. Oyo representatives are not familiar with thier own terms and conditions
All these lead to worst experience and feel cheated.