[Resolved] Oyo Rooms — worst experience

Ajith kb

from Tumkur, Karnataka

Address:

Bangalore, Karnataka, 560016

I had the most terrible experience with oyo ever. Booking id - mdia5932, i did a booking at oyo hotel mysore for 13th january to 14th january after seeing the hotel facilities and made full payment of rs 2980online. But the doors for bathrooms are not working and we have booked can facilities from same hotel which was worst than ever..
We have waited for the cab driver after visit mysore zoo and he went for picking another passenger in middle. So we have waited almost 1 hr for him and complaints to hotel staff to arrange alternate cab...

One thing i have to highlight here as on oyo app, they have provided cash back 1000 rs that also not given to us..

All are fake news they are spreading over app and after books it will not apply..

Guys don't go for oyo app and book on some other online portal to get enjoy your trips..

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Feb 16, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Jan 16, 2018

OYO Rooms Customer Care's response Dear Guest,

We believe that your concern has been addressed by our team. We've taken a strict note of your feedback and assure you a pleasant stay in your future bookings with us.

Regards
Team OYO