[Resolved] Oyo Rooms — worst experience with oyo | |||
Hi, would like to mentioned my reason here. I have done a booking yesterday with booking twok7145 in capital o 45010 for 14th sept to 15th sept and when i have visited to property, manager told me that we have cancelled tie up with them and we can not provide you any room. I came back and struggled here and there and then called to your toll free number and one lady priyanka picked up my call and asked me that she will be booking a new property for me nearby same location and i have make another payment there then my refund will be initiated and she also shared service id 20620360. I checked in new property in oyo k 190 and also made payment and slept after a hectic day. When i woke up in morning today, i have seen a text at 1am that oyo has shifted my booking from ashiyana paradise to one more property without my consent for same day, how can i stay in 2 properties at same time. I called to your toll free number and shared my problem and as usual your bloody exceutive apoorva mentioned that senior person can help me and transferred the call and then it got disconnected after couple of minute. Its a fraud case wherein then # lady priyanka booked a property for me just to her incentive and then you rascals booked one more property, i need my refund of this policy Was this information helpful? | |||
Oct 20, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 OYO Rooms Customer Care's response Hi, We are extremely sorry for the troublesome experience. Kindly give us some time to get it checked. ~Alena
Verified Support Sep 17, 2019 OYO Rooms Customer Care's response We apologize for the inconvenience caused. We believe the issue has been resolved. Our dedicated team has sent an email to you hope you will acknowledge the same. Let us know if you need any further assistance, thank you! ~Dona
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