[Resolved] Oyo Rooms — worst hotel and worst services

tanya221

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.oyorooms.com

I have used oyo many times but this time i am highly disappointed. i have booked a room in hotel dimond nest noida sector 66 and must say that the location is like a village. Firstly they make us wait for so long and then give us room keys. The worst part was that there was frequent power cuts and they are dont even bothered. I mean are we paying for power cut rooms?

At the time of check out, one of their staff member ask for our mobile and open oyo app and give 5 star rating to themselves. I mean how can you take someones mobile and do this type of misbehave.

I told then that there was many power cuts and we have to stay without electricity for so long and they say that we dont know about it.

My experience was really pathetic and i will not recommend anyone to stay in that hotel. Also the oyo kit was also not their.

I am angry and frustrated and will not leave the matter easily as i have to face such an embarrassment and their misbehavior.

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May 29, 2018

Complaint marked as Resolved

i have used oyo many times but this time i am highly disappointed. i have booked a room in hotel dimond nest noida sector 66 and must say that the location is like a village. Firstly they make us wait for so long and then give us room keys. The worst part was that there was frequent power cuts and they are dont even bothered. I mean are we paying for power cut rooms? At the time of check out, one of their staff member ask for our mobile and open oyo app and give 5 star rating to themselves. I mean how can you take someones mobile and do this type of misbehave. I told then that there was many power cuts and we have to stay without electricity for so long and they say that we dont know about it. My experience was really pathetic and i will not recommend anyone to stay in that hotel. Also the oyo kit was also not their. I am angry and frustrated and will not leave the matter easily as i have to face such an embarrassment and their misbehavior.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

OYO Rooms Customer Care's response Dear Tanya,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO