[Resolved] Oyo Rooms — worst & pathetic customer service by oyo.

Abhishek4680

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana

I booked oyo room for 2 nights. When i entered in hotel, hotelier denied for check in, as per hotelier oyo room didn't pay the the pending amount. I called to customer care they transferred my call to manager they put my call on hold for 50 min minutes. Again i called then again transferred & hold. Same thing happened 4-5 times. Me & my wife was on road. After that i fed up & booked another property. My booking was prepaid & mu money stucked till now.
Oyo 15731 corpo residencia, booking no. Eztv0518

Worst & pathetic customer service by oyo.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

OYO Rooms Customer Care's response Hi Guest,

We apologize for the inconvenience caused to you. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time.

Regards,
Team OYO