[Resolved]  Oyo Rooms — Worst Refund Service - (Agoda has good refund service)

Address:

Ahmedabad

I had made payment on oyo of Rs. 1149 for Booking Date Aug 14, 2022 - Aug 15, 2022 with Booking ID RS9M2413 Hotel OYO 14710 Hotel Pallvi palace.
Hotel owner won't allow me to stay, He is saying that They won't accept Oyo.

Only way to get partially refund from Oyo Robot Chat and I got only 358.0 as Oyo Money.

I contacted 20 times to Oyo Customer Care but they don't have any refund escalation team on call and they're not answering on email also. I sent emails 3-4 times since a week but no reply.

I would suggest Agoda has very good refund service. They refunded full amount for same kind of incident and additionally they added 10% wallet balance.

I need full refund of Rs. 1149 to my original source of payment.