[Resolved]  Oyo Rooms — worst service by oyo and host ajay bunker

Address:Thane, Maharashtra, 401107

These people are fooling public by showing attractive photos.i booked villa for 5400 booking I'd TEXO4157. After booking I only received a confirmation msg from Oyo. All over the week nobody called us for information location and other stuffs.when we upfrontly contacted Oyo, customer care said we have technical issues and disconnected the call, this happens at least 8 times . Finally we manage to reached lonavla the destination but unable to find the villa for 50 mins, still no call from host Ajay Bunker, we found his personal house and reached with local people help, he was very arrogant and rude on call. Finally we checked in at 3.30 the booking was of 12.
The villa was not hygiene, dirty kitchen, stinking Al around no house keeping, few illiterate people came while checking for payment confirmation but after that we only found them at checkout. No room freshners was provided, ac was not working.
All over worst Oyo experience.i need compensation as I wasted my time and money.

Regards
Hussain
[protected]
+1 photos
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Aug 13, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
OYO Rooms Customer Care's response
Hi, as checked the concerned team has already sent you an email over the registered email id. Kindly acknowledge that. ~DK
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