[Resolved] Oyo Rooms — worst service

[Resolved] Oyo Rooms — worst service \| don't use oyo

V viplave pandey

I booked room from oyo (Booking id: vqdc2457) at least one month prior and booking was confirmed, but when we reached the hotel, they refused the check in and demanded the additional charges. Horrible service/support from oyo, due to which we we lost our money and time and were clueless and frustrated in an strange city. My sincere suggestion to the people out there is "don't go with oyo if you dont want to ruin your travel/trips" Was this information helpful? No (0) Yes (0)
Dec 7, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 OYO Rooms Customer Care's response Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users.Our concerned team will get in touch with you soon ~Tina Verified Support Oct 27, 2019 OYO Rooms Customer Care's response We worked on the concern raised and have communicated the needful resolution over the call. We again apologize for this and assure you we’ll take care of your stay in the future. Let us know for any further assistance, thank you! ~Dona
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