[Resolved] Oyo Rooms — Worst Service Ever at OYO Room located at Sec 51 Noida, D 188

rohitkaushiknetin

from Saharanpur, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have taken this oyo room on 31st May, and today is 1st of june, i have not a got a single bottle of cold water, i have asking for water for last more than 24 hrs and everytime i get to hear that we dont have cold water, last night i had to sleep good hours without any power because they had no diesal to support the generator, i am surprised to see this kind of service, when i complaint to the customer care, i had no response and when i complain at the reception - the person said Kar lo complain but we cant provide you cold water. Please stay away with these fraud and fake rooms which speaks very high but provide worst service when you actually go there.And never take rooms at D188, sector 51, Noida, UP.

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Jul 4, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2016

OYO Rooms Customer Care's response Dear Rohit, We are extremely sorry to know about the trouble you had to go through and sincerely apologise for the same. Rest assured, we'll investigate and solve the issue leading to this. Request you to please share your booking ID and our guest support team will surely get in touch with you regarding the matter. Appreciate your patience and understanding in this regard. Regards Team OYO