We booked a tour package with Oyo for Andamans. thinking that the quality of service provided would be at par with the OYO hotels that we have stayed in the past. But it comes out that these people cheat making false promises and charging EXTRA money in the name of OYO.
They contract with local agencies and provide inferior services and on contacting their customer care executive, they blocked our numbers and paid no heed to our problems.
They always mentioned that in budget category, this is the service which they offer. When we entered, there was no electricity, no water in the washrooms and the place was stinking like anything. Do you expect people to pay at all for this kind of service?
But can someone tell me, since when did OYO fall under luxury service category??? We have stayed in OYO 'budget rooms' in the past but the quality was never compromised to this level.
I want OYO to return my money or else I would have to take this to another level.
If someone wants to see the pictures of the hotel or hear the conversation from the hotel staff (they themselves were agreeing to issues like non availability of water, electricity etc.), then please reply on this thread. I can share those for your disposal.
Regards
Rachita Batra
Booking ID: PKG-FLWM5071 Was this information helpful? | 
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