Worst service ever
They cancelled our original reservation on the last moment because the property was under maintenance.
Then they put our call on hold for 3 hours trying to find a cheap room
Booked a cheap room which we didn't like... didn't provide any room unlocking code. No call back received.
Explained the same problem to 4 customer service people
Then they made us roam for 4 hours in the same place. Wasted our time. Was on phone for 4 hours with them.
Made me cry literally. Was this information helpful? |
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