OYO Rooms — worst services

 
1 Review
SWAN Paradise Pipliyapala Indrapuri colony in Indore M.P, Indore, Indore District, Madhya Pradesh, India
 Gajab Maheshwari on Apr 20, 2019
Dear oyo team, it is gracefully to let you know that your team provide the
Worst services ever i had seen in my life...

I have booked hotel oyo 3222 swan paradise in indore m. P, for my sister and her family on 19/04/2019 to 20/04/2019.

But when they reached at hotel the room alloted to them was already given to some one else and the staff behaviour was very rude, futher there were some other people on receptions who were drunk and staring my sister and passing comment on her... No one was there to help them even hotel staff was enjoying the whole scene...

This is the way u provide your services...

I will file a legal case on your team...

And will post the above incident in social media too, so that all other people who book hotel room from oyo get aware of it.

Complaint Status


[Apr 20, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Apr 21, 2019
We are tremendously sorry for your dispiriting experience. Kindly help us understand your concern along with the booking ID/contact details so that we can help you accordingly.
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    Customer satisfaction rating
    81%
    Complaints
    1939
    Pending
    221
    Resolved
    1519
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - worst services