[Resolved] Oyo Rooms — Worst tie ups with illiterate hotel personnel
S
Swarupbakre
from Gwalior, Madhya Pradesh
Address:
Bhopal, Madhya Pradesh, 462003
I have booked one roon for 2 guest yesterday at oyo for hotel sapphire no nagar bhopal . And found that oyo had tied up with such a hotels having illiterate staff n uncultured . Asking me a marrige certificate for stay with my guest refused to giving a room. I highly disappointed n will not suggest any of my friend for using such company for spoiling their vacations.
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Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2015
OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking details and our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
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