[Resolved] Oyo Rooms — Wrong information and huge inconvenience

amitkala1

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560038
Website:	www.oyorooms.com

Had booked a Hotel from my wife and when she reaches it turns out to be a FLAT where there are males staying in other rooms in the same apartment. Had to immediately in the middle of the night book her into Hotel Lemon Tree paying for 2 places for the same night. Very Irresponsible customer care and company. Never should one book rooms through these crooks

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2016

OYO Rooms Customer Care's response Dear Amit, We apologise for any kind of inconvenience that you had to face. You might have booked a room in our sharing apartments as we also offer such kind of arrangements. We request you to kindly share your booking ID or contact details and we'll surely investigate the issue related to this. Thanks for your understanding. OYO Team