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OYO — Services not given and amount is charged

This is regarding a complaint on the booking and refund issue. I have booked 1 rooms for the following days on 23rd NOV 2022 through OYO. Since my booking was confirm I reached on 24th called the property owner and they informed me that they have no confirmation from oyo regarding room booking So the booking was cancel and got a message that the refund is initiated from OYO executive. Kindly refund me the money as soon as possible as I need to make other arrangements.
Booking Id: TQQY0793
Booking was done by Mr. Sachin on my request through his mobile number [protected].
Payment was made by me through link of Rs 2530 on 23rd Nov 2022.
Regards,
Awdhesh Kumar Singh
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Comments

Hey Gaurav, we are sensitive to your concern. OYO is dedicated to guest contentment and happiness. We have raised your concern with our team and they will assist you soon.~Team OYO
Reply
Hi Awadhesh, as checked, your refund is successfully processed from our side. It takes 7-14 working days excluding Saturdays, Sundays and public holidays for refund to get reflected in the source bank account.~PD
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