[Resolved]  OYO — They are processing my refund for 3 months

My booking ID is UKYO8117. I have booked a hotel for 3 Sept. They said they didn't tied up with Oyo. And I asked for a refund. Still i haven't got my refund. Its been around 3 months. I am Continuously calling customer service. And there's no proper response. Highly disappointed with the service.

PFB the mail sent by oyo.

Dear Tamil Kanthan,

We acknowledge that we've received your request for Check In Issue, Tie up/Recon Issue, NA and it is logged under the Ticket ID [protected].
Our customer support team will get back to you as soon as possible.

Regards,
Guest Experience Team
OYO
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Feb 22, 2023
Complaint marked as Resolved 
They processed my refund
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Hi, as checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us.

Team OYO

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