[Resolved]  OYO — They cancelled my booking on there own

I booked oyo today which is capital O 10824 hotel start suits by paying 2036 rs and I had to pay around 595 rs more.

So I contacted hotel regarding this they told me that I can pay that amount there also.

So I was relieved that I will pay their but I got a mail that mu booking is cancelled without giving any reason then I contacted customer care also like many times and soon they hear about my complain they cut my call.

Then I contacted agent through oyo app itself and they told me that my booking got cancelled because it is saved booking as I haven't paid 595 rs.
They cancelled it without informing me and they also have not given me any time limit that I have to pay within this time otherwise it will get cancel. The hotel also told me that I can pay the rest amount there.

I want my refund or otherwise rebook my oyo.
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Feb 14, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2022
OYO Rooms Customer Care's response
Hello Shreea,

Our team tried to call you but there was no response from your end. However, you informed us that the issue has been resolved. Do let us know for further assistance.

Thanks & Regards
TEAM OYO
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