[Resolved] OYO — They not refunding my amount | |
I haven't received my refund for a total of 7 bookings ( around INR 7.9K) and it's been more than 20 days now. I am trying to get help from their number [protected] for 3 days now but not even a single person has helped me. All they do is put me on hold for 10-15 minutes and then disconnect the call like they get some bonus for long-duration calls. I have also mailed like 20 times but not even a single reply. I even have a recording of an agent who put me on hold saying he is gathering info on my booking but he forgot to mute his mic and I have recorded all his gibberish, he was literally abusing his company and his manager. Booking ids are:- QTLV0885 ( IT IS ZERO EIGHT EIGHT FIVE) BJVC5377 Q8S31603 A3XQ5057 QN9U0398 ( IT IS ZERO THREE NINE EIGHT) M42S1293 ( ticket id [protected]) JE5L6823 ( ticket id [protected]) The last 2 bookings have a different refund issue, I paid extra at the hotel, and oyo support agent assured me to refund the extra amount I paid at the hotel. I haven't got a single refund and no one from oyo is helping me Was this information helpful? | |
Jul 21, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 22, 2022 OYO Rooms Customer Care's response Hi, as checked your concern seems to be resolved. Do let us know in case of any further concerns.~Dia
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I have already sent you mail attaching my bank statement showing I haven't received a single refund
it's been already more than 20 days.
Are you guys literally serious???
Just give me my money back. How hard is it????