[Resolved]  OYO — very bad behaviour and cheating

Address:

thiruvananthapuram, 686504

Sir,

Where ever i go i stay in oyo rooms. I love oyo rooms and iam a wizard member of oyo.

I have checked in to oyo 22008 jrj suits in thiruvananthapuram on march 9th after noon.in the evening i have gone to bath room and the fittings of bath room was very law quality. The faucet was leaking and water was coming from that. After that it broken when i used it. Water was forcely coming and it fill the bath room. I called reception and some one came and calling maintenance people from out side. Water was leaking and came to bedroom. After half an hour one maintenance person came and made it ok. And i told the manager to change the room. But they told me i have to pay rs2000 then only they can change the room. I called your oyo supporting team in delhi and told, they were helpless. Manager was a rowdy he was suppose to attack me. My would be was with me and i paid rs 2000 to that hotel. Is it hospitality? I was asking him to change the room for one and half hours. I slept at 1am in the morning.. I should get my cash back. And you should remove the manager as soon as possible.. He will destroy your name.

Expecting you reply and kindly enquire about that. You can or you team can check the cc tv and ask your team in delhi how many times i called to delhi and they put me on hold. Any way i need money back. Iam also working in a four star hotel as front office manager. We do never ask money from guest and trouble guest for the fault of the hotel. You should take the action immediatly

Thanks and regards

Santhosh abraham

Oyo member

Kottayam

Kerala

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