OYO — Waiting for Refund for last 2 months

I had booked a room with OYO for my stay in Bangalore for 3 nights from 13 Jan to 16 Jan 2023 and paid the full amount online. After staying for 1 night decided to cancel the room. I was told that out of 2 unused days, 1 days will be forfeited and 1 day's rent of Rs.1652 will be refunded to me. My refund for this 1 day is pending even after several email escalations and phone calls. Every time the team promise to refund the amount and it has not happened till now. The original message was that the payment will automatically come to the same bank account that was used while booking. In spite of this, the team asked me to provide bank details. I provided and waited for 14 business days. When I contacted again they said my IFSC code was wrong and asked me to fill the form again. I refilled it and sent them a copy of a canceled cheque leaf. Again waited for 14 business days and called again. They said there is still a problem with my IFSC code. I cannot understand how will there be an error even after receiving my canceled cheque leaf. For the last several days my email escalations are not responded and the customer service number [protected] does not allow me to go into refund department. It only allows for new booking. When I connect with them and ask to connect me with refund department the call is ended. I have the entire chain of emails that I have sent for the last 2 months. OYO owes me Rs1652 being 1 days refund.
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Hi, this is certainly not the experience we want you to have with us. Please share your booking details via direct message to get it checked and assist you further. ~Team OYO

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